{"id":99850,"date":"2018-06-01T06:54:02","date_gmt":"2018-06-01T06:54:02","guid":{"rendered":"http:\/\/staging.adamasltd.com\/?page_id=99850"},"modified":"2026-05-15T08:08:31","modified_gmt":"2026-05-15T08:08:31","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/staging.adamasltd.com\/index.php\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"
Sales<\/div>

Our customer service has evolved significantly over the past 40 years to accommodate the wide range of products we offer and our diverse customer base. Our sales team not only specializes in diamonds but is also well-equipped to assist customers with the extensive selection of designs and products across all categories.<\/p>\n<\/div>[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”20″ css=”.vc_custom_1568278653991{margin-top: 25px !important;}” accent_color=”#c7a267″]<\/div><\/div><\/div>

\n\t\t\t
\n\t\t\t\t
\"\"<\/div>\n\t\t\t<\/figure>\n\t\t\t\n\t\t<\/div><\/div><\/div><\/div><\/section>
<\/div><\/div><\/div>
<\/div><\/div><\/div>
<\/div><\/div><\/div><\/section>
01<\/span><\/div>
Knowledgeable<\/div>
They are knowledgeable about the latest trends in jewelry design and well-versed in the heritage and features of various watch brands we represent and other luxury jewellery and accessories brands. We have provided specialized training for different product categories to ensure that our customers receive the best possible advice and dedicated service.<\/div><\/div><\/div><\/div><\/div><\/div>
02<\/span><\/div>
Complimentary cleaning<\/div>
At Adamas, we are pleased to offer our customers the benefit of two complimentary cleaning sessions each year. This ensures that your jewelry maintains its brilliance and sparkle over time.<\/p>\n

At Adamas, every purchase made at our stores includes two complimentary jewelry cleaning sessions per year, ensuring your pieces retain their brilliance and lasting sparkle.<\/div><\/div><\/div><\/div><\/div><\/div><\/section>

03<\/span><\/div>
Authenticity of our diamonds<\/div>
Furthermore, our diamonds are sourced and certified by some of the most esteemed institutions in the industry, including GIA (Gemological Institute of America), HRD Antwerp, European Gemological Laboratory, and the International Gemological Institute. These certifications provide you with the assurance of the quality and authenticity of our diamonds.<\/p>\n

Our diamonds are sourced ethically and certified by some of the most esteemed institutions in the industry, including GIA (Gemological Institute of America), HRD Antwerp, European Gemological Laboratory, and the International Gemological Institute. These certifications provide you with the assurance of the quality and authenticity of our diamonds.<\/div><\/div><\/div><\/div><\/div><\/div>

04<\/span><\/div>
Made-to-measure jewellery services<\/div>
In addition to our cleaning services, we also offer made-to-measure jewelry services, ring resizing for specific items and repair works. This allows you to ensure that your jewelry fits perfectly and comfortably, ensuring both style and comfort.<\/div><\/div><\/div><\/div><\/div><\/div><\/section>
05<\/span><\/div>
Sales assistance in multiple languages<\/div>
We take pride in offering sales assistance in multiple languages; some of our sales team members are bilingual, with proficiency in English, French, Italian, Spanish, Russian, and German among the languages available.<\/div><\/div><\/div><\/div><\/div><\/div><\/section>
<\/div><\/div><\/div>
After sales service<\/div>
  • <\/i>At Adamas, we pride ourselves on delivering exceptional after-sales service, committed to offering support extending beyond the initial purchase. Our team strives to ensure clients receive top-tier assistance within the specified timeframe for any jewelry, watch purchases, or related services associated with our products, as communicated by our team. <\/span><\/li><\/ul><\/div><\/div><\/div>
    <\/div><\/div><\/div>
    <\/div><\/div><\/div><\/section>
    <\/div>
    <\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"SalesOur customer service has evolved significantly over the past 40 years to accommodate the wide range of products we offer and our diverse customer base. Our sales team not only specializes in diamonds but is also well-equipped to assist customers with the extensive selection of designs and products across all categories. [vc_separator color=\"custom\" align=\"align_left\" border_width=\"3\" el_width=\"20\" css=\".vc_custom_1568278653991{margin-top: 25px !important;}\" accent_color=\"#c7a267\"] 01KnowledgeableThey are knowledgeable about the latest trends in jewelry design and well-versed in the heritage and features of various watch brands we represent and other luxury jewellery and accessories brands. We have provided specialized training for different product categories to ensure that our customers receive the best possible advice and dedicated service.02Complimentary cleaningAt Adamas, we are pleased to offer our customers the benefit of two complimentary cleaning sessions each year. This ensures that your jewelry maintains its brilliance and sparkle over time. At Adamas, every purchase made at our stores includes two complimentary jewelry cleaning sessions per year, ensuring your pieces retain their brilliance and lasting sparkle.03Authenticity of our diamondsFurthermore, our diamonds are sourced and certified by some of the most esteemed institutions in the industry, including GIA (Gemological Institute of America), HRD Antwerp, European Gemological Laboratory, and the International...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-99850","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/pages\/99850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/comments?post=99850"}],"version-history":[{"count":19,"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/pages\/99850\/revisions"}],"predecessor-version":[{"id":100547,"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/pages\/99850\/revisions\/100547"}],"wp:attachment":[{"href":"https:\/\/staging.adamasltd.com\/index.php\/wp-json\/wp\/v2\/media?parent=99850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}