Customer Service

They are knowledgeable about the latest trends in jewelry design and well-versed in the heritage and features of various watch brands we represent and other luxury jewellery and accessories brands. We have provided specialized training for different product categories to ensure that our customers receive the best possible advice and dedicated service.

At Adamas, we are pleased to offer our customers the benefit of two complimentary cleaning sessions each year. This ensures that your jewelry maintains its brilliance and sparkle over time.

At Adamas, every purchase made at our stores includes two complimentary jewelry cleaning sessions per year, ensuring your pieces retain their brilliance and lasting sparkle.

Furthermore, our diamonds are sourced and certified by some of the most esteemed institutions in the industry, including GIA (Gemological Institute of America), HRD Antwerp, European Gemological Laboratory, and the International Gemological Institute. These certifications provide you with the assurance of the quality and authenticity of our diamonds.

Our diamonds are sourced ethically and certified by some of the most esteemed institutions in the industry, including GIA (Gemological Institute of America), HRD Antwerp, European Gemological Laboratory, and the International Gemological Institute. These certifications provide you with the assurance of the quality and authenticity of our diamonds.

In addition to our cleaning services, we also offer made-to-measure jewelry services, ring resizing for specific items and repair works. This allows you to ensure that your jewelry fits perfectly and comfortably, ensuring both style and comfort.

We take pride in offering sales assistance in multiple languages; some of our sales team members are bilingual, with proficiency in English, French, Italian, Spanish, Russian, and German among the languages available.